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Business Process Automation (BPA)

Business Process Automation

Is your organisation starting a digital transformation strategy | undergoing business process management | streamlining workflows | looking to operate more efficiently | increasing service quality?

Business process automation (BPA) is the use of software to automate repeatable, multistep business transactions. It involves integrating applications, restricting labour resources, and using software applications organisation-wide. The business processes that are best suited to a BPA are usually complex, connected to multiple IT systems, and specific to the needs of your organisation.

Examples of processes suitable for BPA include:

  • file transfers
  • user provisioning
  • report generation and distribution
  • order entry
  • email automation
  • claims processes
  • spreadsheet automation
  • business application integration

BPA attempts to improve tasks and processes that are repeated, ongoing, or predictable. It should improve efficiency as well as reduce costs and errors in order to deliver better products and services to your customers.

Read more about Managed Digital's digital transformation services.

 Ask us how business process automation can help improve your organisation